93ok's Responsible Gaming Guide
Keep gaming fun, not stressful. 93ok is committed to keeping your betting experience safe and balanced — for players aged 21 and above only.
Important Notice: Online betting and casino games are for players aged 21 and above only. This is for entertainment purposes only — not a reliable source of income. If you feel gaming is becoming a problem, contact our support team right away.
93ok believes in creating a safe and transparent betting environment for players in Bangladesh. We believe the primary purpose of any game or betting activity should be enjoyment — not obligation. That is why we encourage every member to play responsibly and provide the tools and information needed so everyone can enjoy themselves safely within their own limits.
On this page you will find: the core principles of responsible gaming, warning signs of problem gambling, 93ok's safety tools, and ways to get help. If you ever feel gaming is getting out of control, the information below will be useful to you.
Core Principles of Responsible Gaming
Play for Entertainment
Never use betting as a way to solve financial problems. It is simply a form of entertainment. Always keep the risk of losing in mind and only spend money that, if lost, will not affect your daily life.
Set a Budget
Decide on a fixed budget before you start playing and stick to it. 93ok lets you set deposit limits, which protects you from overspending. Never play beyond your budget.
Respect Time Limits
Spending too much time gaming can affect your mental health and family life. Set a time limit for each session. Use the time-out feature on 93ok to take a break from your account for a set period.
Don't Chase Losses
The urge to place bigger bets after a loss to recover what you lost is very harmful. If your set budget runs out in a session, take a break — that is the right decision.
Play with a Clear Mind
Never bet when you are under stress, feeling depressed, or acting on emotion. Avoid playing under the influence of drugs or alcohol. Betting decisions should always be made with a calm and clear head.
Think of Your Family and Loved Ones
Regularly check whether gaming is harming your family life, work, or studies. If loved ones express concern, listen to them carefully — they may be the first to notice a warning sign.
Warning Signs of a Problem
If any of the following signs appear in yourself or someone you know, it is time to take notice. These may be early signals of problem gambling.
- You are spending more money than your set budget.
- You keep coming back to try to recover money you have lost.
- You are prioritising gaming over family, friends, or work.
- You are taking on debt or spending your savings to play.
- You want to stop playing but find you cannot.
- You are hiding your gaming from family members.
- You feel restless, irritable, or anxious when you are not playing.
- Your sleep, eating, or daily routine is being affected.
Get Help Now
If you notice any of the signs above in yourself, you do not need to face it alone. 93ok's support team is available in Bengali, 24 hours a day.
Our support agents are able to assist with responsible gaming matters in complete confidence. At your request, we can apply limits to your account or activate self-exclusion.
93ok's Safety Tools
93ok provides a number of effective tools to help you keep your gaming under control. Using these features, you can set your own limits.
Deposit Limit
Restrict the amount you deposit on a daily, weekly, or monthly basis. Once a limit is set, it will not be possible to deposit more than the specified amount into your account. Lowering a limit takes effect immediately; raising one is subject to a cooldown period.
Time-Out
If you feel you need a short break, you can temporarily suspend your account for a set period. The duration of the time-out is up to you — from one day to several weeks. During this period, logging in or making deposits will not be possible.
Self-Exclusion
If you need a longer break, self-exclusion closes your account for a specified period. It cannot be reactivated before that period ends. Apply through our support team.
Gaming History
By logging in to your account, you can view your deposit, withdrawal, and betting history at any time. This information helps you analyse your spending patterns and make the right decisions when it matters.
How to Activate Safety Tools
Log In to Your Account
Access your personal account on 93ok and go to account settings.
Find the Responsible Gaming Section
Open the "Responsible Gaming" or "Safety Limits" section within account settings.
Choose the Limit You Need
Select deposit limit, time-out, or self-exclusion — whichever you need — and set the amount or duration.
Confirm
Save your changes. For any issues, contact us via live chat or at [email protected] — our team is ready to help 24/7.
Need Direct Help?
If you cannot find the settings or need immediate assistance, our support team can apply limits directly to your account.
21+ Age Requirement
Opening an account and participating in games on 93ok is permitted only for individuals aged 21 and above. We follow a strict policy to protect minors.
- Age is verified at the time of registration.
- Valid proof of age is required during identity verification.
- If a user is suspected to be a minor, the account is suspended immediately.
- Minors must not play using someone else's account — please be vigilant about this.
If there is a minor in your household, keep your device and account password secure and do not hand your device to others while logged in.
For Players Aged 21+ Only
You must be at least 21 years old to participate in online betting and casino games. Creating or using an account by anyone younger than this is strictly prohibited.
Some Tips for Healthy and Enjoyable Betting
Set a clear budget and time limit before you start playing.
Take regular breaks — focus on other activities after each session.
Winning is never guaranteed — treat every bet as an entertainment expense.
Spend time with family and friends — gaming should not be your only hobby.
Understand the rules and mechanics of each game thoroughly before placing a bet.
Never play with borrowed money or by dipping into your savings — only use surplus funds.
Enjoy 93ok Responsibly
Set your own limits, play safely, and reach out to our support team at any time.